Return and Refund Policy:

At AIM3DSign, we strive to ensure your complete satisfaction with every product you purchase from us. However, we understand that there may be occasions where you need to return or exchange an item. Please read our return and refund policy carefully to understand your options:

1. Returns:
   • We accept returns within 24hr days of the purchase date.
   • To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
   • To initiate a return, please contact our customer service team at [email address or phone number] to obtain a Return Merchandise Authorization (RMA) number.
   • Once you have received your RMA number, please securely package the item and ship it back to us at your expense.
   • Upon receiving the returned item, we will inspect it and notify you of the status of your refund or exchange.
2. Refunds:
   • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
   • If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.
3. Exchanges:
   • If you need to exchange an item for a different size, color, or model, please contact our customer service team to arrange for an exchange. Additional shipping charges may apply.
4. Non-refundable items:
   • Customized products, including personalized signage or specially ordered items, are not eligible for refunds or returns unless they are defective or damaged upon receipt.
5. Cancellations:
   • Orders can only be canceled within +919792913629 hours of placement. Once an order has been processed or shipped, it cannot be canceled.
6. Damaged or defective items:
   • If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.
7. Return shipping:
   • Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective/damaged item.
8. Late or missing refunds:
   • If you haven’t received a refund yet, please check your bank account first. Then contact your credit card company, as it may take some time before your refund is officially posted.
   • If you’ve done all of this and still have not received your refund, please contact us at +919792913629

By purchasing from AIM3DSign, you agree to abide by the terms and conditions outlined in this Return and Refund Policy. If you have any questions or concerns, please don’t hesitate to contact us.